Privacy Policy

Last updated: September 22, 2026

Avanti Craft Studio Limited operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Avanti Craft Studio Limited is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:

• Contact details, including your name, billing address, shipping address, phone number, and email address.

• Financial information, including payment-card information, financial-account information, transaction details, form of payment, payment confirmation, and other payment details.

• Account information, including your username, password, security questions, preferences, and settings.

• Transaction information, including items you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

• Communications with us, including information provided when requesting customer support or otherwise contacting us.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information about how and when you interact with or navigate the Services.

• Customization information, including names, wording, dates, images, photographs, artwork, logos, design instructions, color selections, sizing information, and other details submitted to personalize an order.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you create an account, visit or use the Services, place an order, submit customization information, communicate with us, or otherwise provide personal information.

• Automatically through the Services, including from your device and through cookies and similar technologies.

• From service providers that provide technology or process personal information on our behalf.

• From Shopify, business partners, advertising partners, or other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

Providing, Tailoring, and Improving the Services

We use personal information to provide the Services, perform our contract with you, process payments, fulfill and personalize orders, remember preferences, send account and order notifications, process purchases and other transactions, manage customer accounts, arrange shipping, address approved returns or claims, and improve the shopping experience.

Customizing and Producing Orders

We use the photographs, artwork, logos, names, wording, dates, and other customization details you submit to prepare digital proofs, communicate about your design, produce your personalized item, and fulfill your order.

Customer-provided images and artwork may be shared with service providers only when reasonably necessary to prepare, produce, store, deliver, or support the requested product or service.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including sending marketing communications by email, text message, or postal mail and displaying advertisements for products or services on our website or other websites.

Depending on your location and choices, advertising may be based on products you viewed, purchased, or placed in your cart and on other activity involving the Services.

Security and Fraud Prevention

We use personal information to authenticate accounts, provide a secure payment and shopping experience, detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure the Services.

If you register an account, you are responsible for keeping your account credentials secure. Do not share your username, password, or other access details with anyone else.

Communicating with You

We use personal information to provide customer support, respond to questions and requests, communicate about orders, proofs, artwork, shipping, claims, and services, and maintain our business relationship with you.

Legal Reasons

We may use personal information to comply with applicable law, respond to valid legal process or government requests, participate in civil discovery or legal proceedings, enforce our terms and policies, and investigate potential violations.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:

• Shopify, vendors, and service providers that perform services on our behalf, such as payment processing, website hosting, information-technology management, data analytics, customer support, cloud storage, production support, fulfillment, and shipping.

• Business and marketing partners that provide marketing services or help us advertise.

• Shipping carriers and delivery providers as necessary to deliver orders.

• Vendors or production partners when reasonably necessary to create or fulfill a customized product or service.

• Third parties when you direct, request, or consent to the disclosure.

• Affiliates or entities within our corporate group, if applicable.

• Parties involved in a business transaction, such as a merger, sale, restructuring, or bankruptcy.

• Government agencies, courts, law-enforcement authorities, or other parties when required by law or necessary to protect the Services, our business, our customers, or others.

Our business and marketing partners process personal information according to their own privacy notices. Depending on where you live, you may have the right to opt out of certain data sharing or targeted advertising. You may exercise available rights by contacting us using the information in the Contact section below.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and other service providers, including parties located in countries other than the country where you live.

We may use Shopify features that incorporate information from your interactions with our store, other merchants, and Shopify to help protect, grow, and improve our business. When Shopify is responsible for processing personal information for these features, Shopify is responsible for responding to requests concerning that processing.

To learn more about how Shopify handles personal information or to exercise rights involving information processed by Shopify, visit:

https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow a link to a website that we do not own or control, review that website’s privacy policy, security practices, and terms.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.

Information posted in public or semi-public areas, including third-party social-media platforms, may be viewable and used by other users or third parties. Including a third-party link does not necessarily mean that we endorse its content, owner, or operator.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information directly from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided personal information to us, contact us using the information below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms may be defined by applicable law, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security system is perfect or impenetrable, and we cannot guarantee absolute security. Information transmitted over the internet or through email may not always be secure while in transit. Do not use unsecured channels to send sensitive or confidential information.

We retain personal information for as long as reasonably necessary to provide the Services, maintain customer accounts, fulfill and document orders, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate business needs.

The length of time we retain information depends on factors such as the type of information, the nature of the transaction, applicable legal requirements, and whether the information is needed to address an account, order, claim, dispute, or contract.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

• Right to Access or Know: You may have the right to request access to personal information we maintain about you.

• Right to Delete: You may have the right to request deletion of personal information we maintain about you.

• Right to Correct: You may have the right to request correction of inaccurate personal information.

• Right of Portability: You may have the right to receive a copy of certain personal information and request that it be transferred to a third party, subject to applicable exceptions.

• Right to Opt Out of Sale, Sharing, or Targeted Advertising: Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or processing used for targeted advertising.

• Right to Appeal: Where applicable, you may have the right to appeal a decision concerning a privacy request.

To submit a privacy request or exercise an available right, email support@avanticraftstudio.com. Include enough information for us to understand your request. We may need to verify your identity before completing it, as permitted or required by law.

You may designate an authorized agent to submit a request where applicable law permits. Before accepting a request from an agent, we may require proof that the agent is authorized to act for you, and we may ask you to verify your identity directly.

We will not discriminate against you for exercising an applicable privacy right. We will respond within the timeframe required by applicable law.

Global Privacy Control

If you visit our website with a Global Privacy Control preference signal enabled, Shopify may treat the signal as a request to opt out for the browser or device you are using where required by applicable law.

To learn more about Global Privacy Control, visit:

https://globalprivacycontrol.org/

Communication Preferences

You may opt out of promotional emails at any time by using the unsubscribe option included in those emails.

Even if you opt out of promotional messages, we may still send non-promotional communications concerning your account, orders, proofs, transactions, policies, or customer-service requests.

Complaints

If you have a complaint about how we process personal information, contact us using the information below.

Depending on where you live, you may have the right to appeal our response or submit a complaint to the appropriate privacy or data-protection authority.

International Transfers

We may transfer, store, and process personal information outside the country where you live.

When required, transfers from the European Economic Area or the United Kingdom will rely on a recognized legal transfer mechanism, such as the European Commission’s Standard Contractual Clauses, an applicable United Kingdom transfer mechanism, or a determination that the receiving country provides an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, Services, legal obligations, or business operations.

When we update this policy, we will post the revised version on the website, update the “Last updated” date, and provide any additional notice required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise an available privacy right, please contact:

Avanti Craft Studio Limited
Email: support@avanticraftstudio.com
Phone: (917) 440-1209