Return and Refund Policy

All Sales Are Final

Because our products are handcrafted, made to order, or personalized, all sales are final. We do not accept returns or exchanges for change of mind, incorrect selections submitted by the customer, or personalized details approved by the customer.

Please carefully review all names, spelling, colors, sizes, dates, and other customization details before submitting your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incorrect, or materially different from what you ordered, contact us promptly at avanticraftstudio@gmail.com.

Please include:

• Your order number

• A description of the problem

• Clear photographs of the item

•  Photographs of the packaging and shipping label

We will review the claim and provide an appropriate resolution, which may include repair, replacement, refund, or another remedy required by applicable law.

Do not send an item back without authorization. If a return is required, we will provide instructions and the appropriate return address.

Cancellations and Changes

Orders may be changed or canceled only before production begins. Once materials have been purchased, production has started, or personalization has begun, the order cannot be changed or canceled.

Legal Rights

Nothing in this policy limits any rights or remedies available to customers under applicable consumer-protection laws.